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Pre-sale service is one of business strategy and decision-making
If there is no pre-sale service, the enterprise will be relatively lacking in consumer information, resulting in incomplete market information, and the business decision-making of the enterprise will be unsatisfactory, and even embark on the opposite line. Through pre-sale services, we can understand the situation of consumers and competitors, so as to design products that meet consumers' needs, we can formulate appropriate promotional strategies, and the selection will be more effective.
The service personnel will explain the theoretical knowledge, working principle, electrical principle and structure of the equipment to potential customers; train customer technical personnel to set the machine process parameters, master the process flow, the actual operation of the equipment, and daily maintenance and maintenance methods.
After-sales service personnel will deliver the goods to the customer's factory in a timely and safe manner for delivery, installation, commissioning according to customer parameter requirements, and training of customer technical personnel, so that customer technical personnel have the ability to independently operate equipment and maintenance.